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Pricacy Policy
What type of information does The Paint Club collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. For the purpose of taking shop orders and subsequent deliver of products or services we also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information).
How do you we process your information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalised service-related notices. We will also contact those who have opted in to receiving promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable EU GDPR laws and regulations.
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Do you share my personal data?
We will not share any of your personal data with any third parties for any purposes, subject to one important exception.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, or obligations, and the third party’s obligations by law.
How do we communicate with our site visitors?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for one of the following purposes:
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Personalising and tailoring your experience on Our Site;
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Supplying our products and services to you. Your personal details are required in order for us to enter into a contract with you.
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Personalising and tailoring our products and services for you.
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Communicating with you. This may include responding to emails or calls from you.
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Supplying you with information by email, messenger, post that you have opted-in to or use and you may unsubscribe or opt-out at any time by clicking a subscribe link at the bottom of each email we send, or by advising us in writing to hello@thepaintclub.co.uk that you wish your details to be removed.
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Analysing your use of Our Site and gathering feedback to enable us to continually improve Our Site and your user experience.
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Supplying information over our social media channels such as questions or comments.
With your permission and/or where permitted by law, we may also use your personal data for issues relating to product or service orders purposes, which may include contacting you by email, telephone, SMS text message, post, social media or messenger service with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
Cookie Policy
The Paint Club uses cookies or similar technologies to analyse trends, administer and track users’ movements during your visit to our website or use of our products. Cookies can also gather information about you, where you access our website or products, and how you use our products and services. Cookies also allow us to provide you with information about events by The Paint Club and products you might be interested in buying.
Types of cookies we use on our site:
Essential Cookies
These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.
Enable Marketing Cookies
These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.
Enable Functional Cookies
These cookies collect data to remember choices users make to improve and give a more personalised experience.
Enable Analytics Cookies
These cookies help us to understand how visitors interact with our website, discover errors and provide a better overall analytics.
How do we use cookies?
Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We Use Cookies to facilitate and improve your experience of Our Site and to provide and improve our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on Our Site for tracking analytics. For more details, please refer to the table below. These Cookies are not integral to the functioning of Our Site and your use and experience of OurSite will not be impaired by refusing consent to them.
How do we use third party cookies and other tracking tools?
Third Parties including Google, Meta (Facebook or Instagram), Stripe, PayPal, Google Analytics and Wix whose content appears on our site may use third-party Cookies. Please refer to "how do we use cookies" for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.
How do we use your data to tailor ads for you?
Our partners including Google will collect data and use cookies for ad personalisation and measurement. After giving consent on our site Google uses personal data to tailor ads and your visit to The Paint Club will influence the ads you see. For more information on how Google uses your data please visit: Google’s Privacy & Terms site.
We also use cookies from Meta to collect data to provide personalised ads after your visit to our site, For more information on how Meta uses your data, please visit: https://www.facebook.com/policy.php
All Cookies used by and on Our Site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
Our Site uses analytics services provided by Google and Meta, Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through it.
The analytics service(s) used by Our Site uses Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.]
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.